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Welcome to GIM Support

Please feel free to contact us via phone at 1-800-538-3539 or 610-617-4515 during our regular business hours: Monday-Friday from 9:00 a.m.-5:30 p.m***. You can also contact us via email regarding support issues.
 
For Infoserve Support: email us at issupport@gim.net.

For Magic Hour Support: call 781-647-1600, x232, or email support@magic-hour.com, or contact your account manager.  Emergency evening and weekend support is available at ewsupport@magic-hour.com

For E-mail, Hosting, or Applications Support: email us at support@gim.net.
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***If a situation arises where you need urgent support outside of our regular business hours, please call our office (610-617-4515) and dial extension 101. You can leave a message here. Someone will return your call within 1 hour.
  
Site Administrators can gain additional access to Info Serve support by viewing password protected areas of our website. Contact us via phone or email (above) to obtain your user name and password.


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